Edhardyoriginalsn Terms of Purchase
These Terms of Purchase (“Terms”) govern your purchase of apparel—including hoodies, long-sleeve T-shirts, sweatpants, trucker hats, and more (the “Products”)—from Edhardyoriginalsn.com (the “Website”). By placing an order on the Website, you (“Customer” or “you”) agree to be bound by these Terms, as well as our Privacy Policy, Shipping Policy, and Customer Service Policy (all available on the Website). Please read these Terms carefully before completing a purchase.
1. Order Placement & Acceptance
- Order Submission: When you submit an order via the Website, you make a binding offer to purchase the selected Products at the listed price. All prices on the Website are quoted exclusively in United States Dollars (USD), the sole currency accepted for payment.
- Order Acknowledgment: After submission, you’ll receive an automated “Order Acknowledgment” email confirming we’ve received your order. This does not constitute acceptance—Edhardyoriginalsn reserves the right to accept or reject orders (in whole or in part) for reasons including Product unavailability, pricing errors, suspected fraud, or incomplete order information.
- Order Acceptance: Your order is accepted once we send a “Shipping Confirmation” email (notifying your order has shipped). At this point, a legally binding contract between you and Edhardyoriginalsn is formed.
2. Pricing & Payment
- Pricing Accuracy: We strive for accurate Product pricing, but errors (e.g., typographical mistakes, system glitches) may occur. If a pricing error is identified post-order, we’ll notify you promptly—you may choose to cancel the order (full refund if payment was processed) or adjust the price with your consent. Prices are subject to change without notice, but we charge the price listed at order submission (unless an error exists).
- Payment Methods: We accept major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and other secure methods displayed at checkout. By providing payment details, you warrant you’re authorized to use the method and that all information is accurate.
- Payment Processing: Payment is processed when your order is confirmed for shipping (not at submission). If payment is declined, your order won’t be processed, and we’ll notify you to resolve the issue (e.g., updating payment details).
3. Shipping & Delivery
- Order Processing Time: All orders are processed within 1–3 business days of submission (excludes weekends, holidays, and high-volume periods like sales or new collection launches). We’ll email you if processing is delayed beyond this timeframe (e.g., due to unexpected stock shortages).
- Delivery Timeline: Once shipped, delivery is expected within 6–12 days from the Shipping Confirmation date.
- Global Free Shipping: Edhardyoriginalsn offers free shipping on all orders worldwide, with no minimum order value required. No additional shipping fees, surcharges, or hidden delivery costs apply to any destination. For tracking or missing package details, refer to our Shipping Policy.
4. Returns & Refunds
- Return Eligibility: You may return unused, unworn, undamaged Products (with original tags, packaging, and hygiene labels intact, if applicable) for a refund within 60 days of the delivery date. Final Sale items (marked “Final Sale” on the product page) are non-returnable and non-exchangeable. Returns apply only to Products purchased directly from Edhardyoriginalsn.com—third-party purchases must be returned to the original seller.
- Return Process: To initiate a return, email our customer support team at [email protected] with your order number, the name/SKU of the Products to return, and a brief reason. We’ll provide a prepaid return label (for all global orders, no return shipping costs apply) and step-by-step instructions.
- Refund Processing: After we receive and inspect your returned Products (3–5 business days post-delivery to our warehouse), we’ll process your refund to your original payment method. You can expect funds to appear in your account within 5–10 days (timing may vary slightly by bank or payment provider). Since shipping is free globally, no original shipping costs are deducted from refunds.
5. Product Availability & Descriptions
- Availability: Product availability (e.g., “In Stock,” “Pre-Order”) is indicated on the Website. We maintain accurate inventory levels, but occasionally, a Product may be out of stock post-order. If this occurs, we’ll notify you via email and offer to cancel the order (full refund) or substitute the Product (with your explicit consent).
- Product Descriptions: We provide accurate descriptions, images, and specs for all Products (e.g., hoodie fabric, T-shirt print details, sweatpant sizing). Minor variations may occur (e.g., color differences due to monitor resolution, slight size variances in manufacturing). We’ll correct significant inaccuracies promptly upon notice.
6. Pre-Orders (If Applicable)
- Pre-Order Terms: For “Pre-Order” Products, the expected shipping window is listed on the product page (e.g., “Ships in 2–4 weeks”). Payment is processed at order submission to secure your reservation.
- Pre-Order Fulfillment: We’ll ship pre-ordered Products within the stated window. If fulfillment is delayed, we’ll notify you via email with an updated timeline. You may cancel a pre-order anytime before shipping, and a full refund will be processed within 5–10 days.
7. Order Cancellations & Modifications
- Order Cancellations: You may cancel an order only if it hasn’t shipped. To cancel, email [email protected] with your order number and cancellation request. If the order has shipped, follow the return process (Section 4) for a refund.
- Order Modifications: We cannot guarantee modifications (e.g., changing Product size/color, updating shipping address) post-submission, as orders process quickly. Contact us immediately if you need to modify—we’ll assist if the order hasn’t entered the shipping stage.
8. Intellectual Property
All Website content—including Product designs, logos, images, text, and graphic elements (e.g., hoodie prints, trucker hat graphics)—is Edhardyoriginalsn’s or its licensors’ exclusive intellectual property. You may not reproduce, distribute, modify, or use this content for commercial purposes without our prior written permission.
9. Limitation of Liability
To the maximum extent permitted by applicable law, Edhardyoriginalsn shall not be liable for indirect, incidental, special, consequential, or exemplary damages arising from your purchase or use of Products (including lost profits, inconvenience, or property damage). Our total liability to you for any claim under these Terms shall not exceed the total purchase price of the Products in your order.
10. Governing Law & Disputes
These Terms are governed by the laws of the State of California, United States, without regard to conflict of laws principles. Any dispute arising from these Terms or your purchase shall first be resolved via good-faith negotiation. If negotiation fails, disputes shall be submitted to binding arbitration in Los Angeles, California, per the American Arbitration Association’s rules. Arbitration decisions are final and binding. You waive the right to participate in class action lawsuits or class-wide arbitration related to the Website.
11. Changes to These Terms
Edhardyoriginalsn may update these Terms at any time. When changes are made:
- We’ll revise the “Last Updated” date at the bottom of this page.
- For significant changes (e.g., return window adjustments, payment term updates), we’ll notify you via email (if you have an account) or post a prominent notice on the Website homepage for 30 days before changes take effect.
Your continued use of the Website or order placement post-changes constitutes acceptance of updated Terms. We encourage periodic review of these Terms.
12. Contact Us
For questions, concerns, or requests regarding these Terms, contact our customer support team:
- Email: [email protected] (responses within 24–48 business hours, excluding weekends and holidays)
- Website: Visit the “Contact Us” page on Edhardyoriginalsn.com for additional support options.