Jonesroadnbeauty Privacy Policy

At Jonesroadnbeauty, we prioritize your privacy as much as we do the clean, safe formulas of our products—including our Uber-black mascara, peppermint lip gloss, and other clean beauty essentials. This Privacy Policy explains how we collect, use, store, and protect your personal information when you browse our website (Jonesroadnbeauty.com), purchase products, subscribe to updates, or interact with our services. By using our website, you agree to the practices outlined below.

1. Information We Collect

We only gather information necessary to enhance your shopping experience, fulfill orders, and keep you informed about our clean beauty offerings. The data we collect falls into two categories: personal information (identifiable to you) and non-personal information (anonymous data).

a. Personal Information You Provide

  • Order & Account Details: When placing an order or creating a Jonesroadnbeauty account, we collect your full name, email address, shipping/billing address, phone number, and payment information (e.g., credit card details). Note: We do not store full payment data—this is securely processed by trusted third-party providers (e.g., PayPal, Stripe) to protect your financial information.
  • Communication Data: If you contact us via email ([email protected]), contact forms, or social media, we collect your message, email address, and any details you share (e.g., order numbers, questions about our Uber-black mascara’s ingredients).
  • Mailing List Sign-Ups: If you opt into our newsletter to receive updates on new clean beauty launches (e.g., limited-edition peppermint lip gloss) or exclusive offers, we collect your email address.
  • Product Feedback: If you share reviews, surveys, or feedback about our products (e.g., “The Uber-black mascara lasted all day!”), we may collect your name (if you choose to include it) and the content of your feedback.

b. Information We Collect Automatically

  • Device & Browsing Data: When you visit our website, we automatically collect your IP address, browser type, operating system, device model, pages viewed (e.g., peppermint lip gloss product page), time spent on the site, and referral source (e.g., how you found our website). This helps us optimize the site for different devices and understand which clean beauty products users engage with most.
  • Cookies & Tracking Tools: We use cookies (small text files stored on your device) and tools like Google Analytics to track browsing activity, remember your preferences (e.g., saved shipping addresses, previously viewed products), and personalize your experience (e.g., suggesting complementary products to your Uber-black mascara purchase). You can disable cookies in your browser settings, though this may limit features like saving your cart or accessing your account.
  • Purchase & Usage Data: We track your order history (e.g., items bought, order dates, quantities) to process returns, provide personalized recommendations (e.g., “You loved our peppermint lip gloss—try our vanilla lip balm!”), and improve our product range.

2. How We Use Your Information

We use your data for specific, legitimate purposes that align with your interaction with Jonesroadnbeauty—never for unrelated or unauthorized use. Key uses include:

  • Fulfill Orders: To process payments, ship your Uber-black mascara, peppermint lip gloss, or other clean beauty products, send order confirmations, and provide tracking updates.
  • Provide Support: To respond to your questions (e.g., “Is the peppermint lip gloss vegan?”), resolve issues (e.g., a damaged mascara tube), and assist with returns or exchanges.
  • Improve Our Services: To analyze website performance, identify popular clean beauty products, and update our offerings or site features based on user feedback (e.g., adding more shade options for a best-selling lip gloss).
  • Communicate With You: To send order-related updates (e.g., “Your package shipped!”) and (if you opt in) newsletter emails about new clean beauty launches, seasonal promotions, or educational content (e.g., “How to apply our Uber-black mascara for volume”). You can unsubscribe from newsletters via the “unsubscribe” link in any email.
  • Protect Our Business & Users: To detect fraud (e.g., unauthorized purchases), comply with legal requirements (e.g., tax laws), and secure our website and customer data from unauthorized access.

3. Who We Share Your Information With

We never sell, rent, or trade your personal information for marketing purposes. We only share data with trusted third parties who help us operate our business, and these partners are legally required to protect your information:

  • Payment Processors: Companies like PayPal or Stripe handle your payment details to process transactions securely. They do not share your data beyond what’s needed to complete your order.
  • Shipping Partners: Carriers like USPS, UPS, or DHL receive your shipping address and contact info to deliver your clean beauty products.
  • Service Providers: We work with tools like Google Analytics (for website analytics) or Mailchimp (for newsletter distribution) to improve our services. These providers only access your data to perform their tasks (e.g., sending newsletters) and cannot use it for other purposes.
  • Legal Authorities: We may share information if required by law (e.g., court orders, subpoenas) or to protect our rights, property, or the safety of users or employees (e.g., investigating fraudulent activity).

4. How We Protect Your Information

We use industry-standard security measures to keep your data safe, especially given the sensitive nature of payment and personal details:

  • Encryption: Sensitive data (e.g., payment details, emails) is encrypted using Secure Sockets Layer (SSL) technology—look for the “https://” in our website URL and the padlock icon in your browser to confirm a secure connection.
  • Secure Storage: Personal information is stored on protected servers with restricted access (only authorized Jonesroadnbeauty staff can access it, and they receive privacy training).
  • Regular Audits: We review our security practices quarterly to identify and fix potential vulnerabilities (e.g., updating software to prevent data breaches).

While we take every precaution, no online service is 100% secure. If a data breach affecting your information occurs, we’ll notify you promptly via email (to the address on file) and take immediate steps to mitigate the issue (e.g., offering identity theft protection if needed).

5. Your Rights Regarding Your Information

You have full control over your personal information, and we make it easy to exercise these rights:

  • Access Your Data: Request a copy of the personal information we hold (e.g., order history, email subscriptions) by emailing [email protected]. We’ll provide this within 30 days of your request.
  • Update or Correct Data: Edit your account details (e.g., update your shipping address) by logging into your Jonesroadnbeauty account, or contact us to make changes if you need assistance.
  • Delete Your Data: Request deletion of your personal information (except data we’re legally required to keep, like order records for taxes) via email. We’ll confirm deletion once complete.
  • Opt Out of Marketing: Unsubscribe from newsletters by clicking the “unsubscribe” link in any email, or contact us to stop receiving promotional messages.
  • Withdraw Consent: If you previously consented to data collection (e.g., cookies, newsletter sign-ups), you can withdraw consent (e.g., disabling cookies in your browser settings). Note: This may limit website features.

6. Children’s Privacy

Our clean beauty products and website are intended for users aged 13 and older. We do not knowingly collect personal information from children under 13. If we discover we have collected data from a child under 13 without parental consent, we will delete it immediately. Parents or guardians can contact [email protected] to request removal of their child’s data.

7. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices, technology, or legal requirements (e.g., new privacy laws). When we make updates:

  • We’ll revise the “Last Updated” date at the top of this page.
  • For significant changes (e.g., new ways we collect data, updates to data sharing practices), we’ll notify you via email (if you have an account) or post a prominent notice on our website homepage for 30 days before the changes take effect.

We encourage you to review this policy periodically to stay informed about how we protect your information.

8. How to Contact Us

If you have questions, concerns, or requests about this Privacy Policy or your personal information (e.g., “What data do you have about me?” “How do I delete my account?”), contact us:

  • Email: [email protected] (we respond within 24–48 business hours, excluding weekends and holidays).
  • Mail: Jonesroadnbeauty Customer Support (if applicable).

At Jonesroadnbeauty, your privacy is as important as the safety of our clean beauty products. We’re committed to transparency and keeping your information secure—so you can shop with confidence.